Orange has chosen to use the Mono Platform to efficiently deliver data-driven websites and support the full customer journey of French SMBs
COPENHAGEN, 28-Mar-2018 — /EuropaWire/ — Mono Solutions and Orange have partnered to help small- and medium-sized businesses (SMBs) in France with more digital services to grow their business. Orange, a leading telecommunications company, has chosen to use the Mono Platform to efficiently deliver data-driven websites and support the full customer journey of French SMBs.
As part of their strategy, Orange is looking to expand their digital services and ensure that their SMB customers benefit from the opportunities of the digital world. Websites are at the core of a digital product suite for SMBs and enable Orange, as a digital service provider, to help small businesses across France establish their own professional online presence and gain new customers. With website production previously dispersed across several platforms, Orange was in search of a new platform that could support the full customer journey of their small business customers, as well as efficiently and cost-effectively deliver websites at scale.
“Websites are a fundamental part of the digital world, and we knew that it was important to find an excellent website platform provider to make it easier to provide our SMB customers with a successful online presence now, and in the future.” says Philippe Manzano from Orange, “After a full evaluation, we’ve selected the Mono Platform to support the many facets of our business, including do-it-yourself (DIY) solution, do-it-for-me (DIFM) website services and e-commerce, and combined this with fulfillment services from Spotzer for high-quality results and customer satisfaction”.
As a leading website platform, Mono provides Software-as-a-Service (SaaS) solutions from professional websites to a fully-native e-commerce across a range of go-to-market models. Designed with the small business in mind, the Mono Platform is the ideal technology solution for Orange to consolidate its website business onto one platform, as well as efficiently build and manage thousands of websites at scale. Mono has also worked alongside Orange to ensure the availability of help resources in French for their for DIY users, as well as support for their fulfillment-based website services provided by Spotzer, who delivers bespoke digital marketing services.
“We are proud to announce the partnership with Orange, and take pride in being the chosen technology platform to help them advance their digital services by bringing data-driven websites to their small business customers. With the Mono Platform, Orange is able to meet their SMB customer needs in the DIY, DIWM and DIFM scenario. This highlights the flexibility and efficiency of our platform to deliver top-performing websites throughout the entire customer journey.” says Louise Lachmann, CEO at Mono Solutions
Orange launched on the Mono Platform in January 2018, and will continue to expand their website business throughout the year.
About Mono Solutions
www.monosolutions.com – Mono Solutions offers fully white label, tailored website solutions to digital service providers to empower small businesses online. We are dedicated to helping our partners create professional, data-driven websites at scale in the fastest and most cost-efficient way. The B2B SaaS-based Mono platform uses intelligent automation processes that leverage SMB data to create efficiencies in website production and ensure business data consistency in compliance with schema.org, W3C and traditional search optimization criteria. Mono helps ensure that small businesses are equipped with performance-driven websites that can serve as their proprietary hub to successfully drive business across the digital landscape.
www.orange.com – Orange is one of the world’s leading telecommunications operators with sales of 41 billion euros in 2017 and 152,000 employees worldwide at 31 December 2017, including 93,000 employees in France. Present in 29 countries, the Group has a total customer base of 273 million customers worldwide at 31 December 2017, including 211 million mobile customers and 20 million fixed broadband customers. Orange is also a leading provider of global IT and telecommunication services to multinational companies, under the brand Orange Business Services. In March 2015, the Group presented its new strategic plan “Essentials2020” which places customer experience at the heart of its strategy with the aim of allowing them to benefit fully from the digital universe and the power of its new generation networks.
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